After-sales service of Honar Electronic Nekoyar Company:

Honar Electronic Nekoyar Company always considers providing a quality product and customer orientation as the organization's top priority.

The warranty conditions for the products are as follows:
Note 1:
The warranty services of Honar Electronic Nekuyar Company are provided in two forms 1. Replacement warranty 2. Repair warranty.

Warranty coverage:	1	Replacement warranty: In case of purchasing the wrong product
	2	Replacement warranty: In case of visible or technical defects in the product
	3	Missing accessories in the box (such as receiver plug, plastic cover, power supply, etc.)
	4	4 If less than 18 to 24 months have passed since the purchase of the product and the product has developed a technical problem (transportation costs are borne by the customer)
Items not covered under warranty:	1	If the color of the product has changed and more than 18 to 24 months have passed since its purchase.
	2	A product that has been tampered with or repaired.
	3	Damages and losses caused by falling, contact or penetration of water and chemicals, lightning strikes, etc.

Note 2:
Honar Electronic Nekoyar Company does not charge a service fee for providing warranty services, and sellers are not allowed to charge the customer a fee.

Warranty period of products:

The maximum coverage period for repair warranty services is 18 months for antennas and 24 months for power strips from the date of product purchase, and the maximum coverage period for replacement warranty is 7 days for all products with the presentation of the invoice or payment receipt.

How to receive warranty service and customer communication:

If the product is covered under the stated conditions, the respected buyer can refer to the company's representative and request warranty service for the returned product.
Warranty service is performed by the company and official representatives. In case of non-cooperation of retailers, respected customers can follow up and receive information about the official representatives of the company through the after-sales service department at +9821-57452.

Customers can also use the following methods to communicate their opinions, suggestions, problems or complaints to the company officials:
Phone Number: +982157452
feedbacks and Suggestions form